We want you to be happy with your purchase. If you’re not satisfied, please review our refund and return policy below.
1. Eligibility for Refunds
- You can request a refund within [7/14/30] days of your purchase.
- To be eligible, the item must be unused, in the same condition you received it, and in the original packaging (if applicable).
- Digital products or services are non-refundable once delivered.
2. How to Request a Refund
Please email us at CONTACT@CHAJIRINO.COM with:
- Your full name
- Order number
- Reason for the refund or return
We will get back to you within 48 hours with the next steps.
3. Shipping Returns
You are responsible for paying return shipping costs unless the product is defective or sent in error.
4. Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
5. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company or bank
- If the issue continues, contact us at CONTACT@CHAJIRINO.COM